COVID comms that kept Melbourne Polytechnic safe

Way back at the beginning of the pandemic, no one could have predicted the impact it would have on organisations globally. For tertiary education provider, Melbourne Polytechnic, COVID-19 completely transformed the way it taught, worked and operated.

Find out how Icon Reputation supported internal and external communications in the face of ever-changing policies and complex stakeholder needs.

Collaboratively, we achieved:
90% of students said they were given enough information about Melbourne Polytechnic’s response to COVID-19.
80% of staff felt confident in understanding their new requirements.
People Matters survey indicated positive increases from the prior year including perception of: senior leaders caring about psychological health of staff (+32%); support from senior leaders to work in an environment of change (+26%); and feeling informed by managers (+20%).

Strategic comms
Crisis management
Internal communications
Stakeholder engagement
C-suite advisory
Video and content
Reputation management

For full case study, watch below.

Melbourne Polytechnic Case Study

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